T3 India

Audi

Audi Introduces Charge my Audi on the myAudiConnect app

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Audi, announced the introduction of ‘Charge my Audi’ on the myAudiConnect app – a one stop solution that gives Audi e-tron customers access to multiple electric vehicles charging partners, all on one app. The application currently includes five charging partners – Aargo EV Smart, Charge Zone, Relux Electric, LionCharge and Zeon Charging that are powered by the Numocity Technologies eMSP roaming solution. Audi e-tron customers benefit from complimentary charging across the network till August 2023.

Charge my Audi allows customers to efficiently plan their drive route, identify charging stations along the way, check the availability of charging terminals, start and stop charging and also pay for the service via one single payment gateway.  Currently, 750+ charge points are available to Audi e-tron owners on Charge my Audi with more to be added over the next few weeks and months.

Commenting on the occasion, Mr. Christian Cahn von Seelen, Executive Director Volkswagen Group Sales India, Member of the Board, “As a group, we are committed to electric mobility and are continuously evaluating electric vehicles and developing the charging ecosystem. The luxury electric segment is witnessing good demand and initiatives like these for customers only strengthen the overall practicality in terms of ownership experience.”

Commenting on the announcement, Mr. Balbir Singh Dhillon, Head of Audi India, said, “Audi India is focused on customer centricity. We are continuously evaluating and introducing solutions for our customers that make the ownership experience hassle-free. ‘Charge my Audi’ is a one-of-a-kind, industry first initiative that maximizes customer convenience. Ever since we introduced e-tron to India, we have focused on building a comprehensive ecosystem to support the transition to electric mobility.”

Mr. Dhillon further added, “Along with our partners, we have an extensive charging network to alleviate range anxiety and help customers experience the true joy of owning an e-tron. There are 750+ charge points currently available to e-tron owners and we will grow this number exponentially.”

Audi India currently sells the Audi e-tron 50, Audi e-tron 55, Audi e-tron Sportback 55, Audi e-tron GT and Audi RS e-tron GT. 

myAudi Connect is Audi India’s new and updated app encompassing ‘all things Audi’

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Armed with a new interface, and features delving into augmented reality, Audi India has launched a new app that would be of use to Audi customers, fans, and enthusiasts. The ‘myAudi Connect’ app is a seemingly impressive strategy by the German automobile heavyweight to digitalise all the information into one app on the phone that would otherwise be available at showrooms and websites.

The myAudi Connect app features functions like a ‘login’ for Audi Club India members, enabling purchase of Audi merchandise through payment gateways, exclusive offers from Audi Concierge – a helpdesk that caters to any request beyond the car and other elements that connect the vehicle to provide real-time analysis.

The app is divided into five key subheadings: Safety & Security, Driver’s Behaviour, Lifestyle, Geo Location, and Utility.

Under ‘Safety & Security’, the app enables users to: get roadside assistance, utilize SOS features like saving and contacting emergency contacts, know boundary and curfew alerts, and get disturbance alerts.

The ‘Driver’s Behaviour’ section, the app helps users receive information on trip analysis, hard braking, hard accelerations, sharp turns, idling alert and gamification. Impressively, the ‘Geo Location’ feature provides features such as car finder, tow alerts, and live location.

Users can also engage and book services, view service history, and learn about vehicle health through the ‘Utility’ section.

Additionally, non-Audi customers get access to Augmented Reality, detailed product brochures, placing test-drive requests, and the helpdesk to seek any further information on Audi products and services.

Our ‘myAudi Connect’ App first introduced in 2019 was very well received by customers and it gives me great joy to say that the latest development will help us serve our tech savvy customer even better. New features such as in-app custom offers, AR and book a test drive function widen the scope of the app to prospective Audi customers. Digitalization is a journey, not destination and we will continue to upgrade our services for our Customers and fans going forward”, says Mr. Balbir Singh Dhillon, Head of Audi India.

The myAudi Connect app is available on Android and iOS for free. For more information, please visit this page.